complaint can actually focus your energy toward perpetuating
and empowering whatever you’re complaining about.
A much better strategy is to come up with a positive
alternative, and then to act on it. Instead of merely
reinforcing what is wrong, you have an opportunity to change
the situation for the better.
Complaints, because of their negative nature, are usually
met with some degree of defensiveness. Positive
alternatives, on the other hand, will naturally be met with
cooperation and appreciation.
The next time you have the urge to complain, stop and ask
yourself what it is you really want. Do you simply want to
complain or do you want to do something that will improve
Somewhere within each complaint is a genuine desire to
improve the situation, but the complaint itself is never
enough to do that. So skip beyond the complaint and use your
efforts and resources to truly make a positive difference.
Make the choice not to aggravate a bad situation with your
complaints. Choose instead to transform it with your
positive thoughts, ideas and actions."